Privacy Policy — BURMELIN

This Privacy Policy outlines how BURMELIN ("we," "our," or "us") collects, uses, and protects your information when you visit our website, shop at our Bangkok locations, or place orders via our official social media and messaging channels. By engaging with our brand across any platform, you agree to the practices described below.

Information We Collect

To provide you with a seamless luxury shopping experience, we collect only the information necessary to fulfill your orders and keep you informed across all platforms.

Order Information — When ordering via our website or official social media channels (LINE, WhatsApp, Instagram, TikTok, or Facebook), we collect your name, phone number, and delivery address to process your transaction.
Contact Details — Your email address is collected if you choose to subscribe for first access to new arrivals and exclusive drops. Subscription is entirely voluntary.
In-Store Information — Information you provide during visits to our Bangkok store locations for exchange or membership purposes.
Technical Data — Basic usage data such as page visits may be collected automatically via our website host to help us improve your browsing experience. No personally identifiable information is collected without your direct input.

How We Use Your Data

Order Fulfillment — To process your payment and deliver your apparel to Bangkok and beyond.
Customer Support — To assist you with product inquiries, sizing guidance, or our 7-day exchange policy through whichever channel you contact us.
Marketing Communication — To send you updates on new collections and exclusive drops, only if you have opted in. You may opt out at any time by messaging us directly on any of our official channels.
Service Improvement — To better understand how customers interact with our website and improve your overall experience.

Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to any third parties. Your data is only shared in the following limited circumstances:

Logistics Partners — Trusted delivery partners receive only the information required to fulfill and ship your order.
Third-Party Services — Our website uses external services including Cloudinary (image hosting) and Google Maps (store locations). These services operate under their own privacy policies.
Legal Requirements — We may disclose information if required to do so by law or in response to valid legal requests by public authorities.

Data Security

We take reasonable and appropriate steps to protect your personal data from unauthorised access, disclosure, alteration, or destruction across all digital interactions. While we strive to use commercially acceptable means to protect your information, please be aware that no method of transmission over the internet is 100% secure.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

Your Rights

You have the right to request access to, correction of, or deletion of any personal data we hold about you. You may also withdraw consent to marketing communications at any time. To exercise any of these rights, please contact us through any of the official channels listed below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Questions about this policy?

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us via any of our official social media channels or via WhatsApp at +66 83 539 8811. We are happy to help.

Size Guide & Care Instructions

Cotton & Spandex Blend · All measurements in inches

Size	Chest	Length
L	21	27
XL	21.5	27.5
2XL	22.5	28
3XL	23	29
4XL	24	30

Care Instructions

WashCold, inside out. No bleach.

DryHang to dry or tumble low.

IronCool iron only. No high heat.

Chest — across armpit to armpit laid flat. Length — from highest shoulder point to bottom hem. Natural fabrics have a 1–2 cm tolerance.

Cotton & Spandex Blend · All measurements in inches

Size	Chest	Length
48	20	27
50	21.5	27
52	22	28
54	22.5	29
56	23	30
58	24	30.5
60	25	31
62	25	31.5
64	26	31.5
66	26.5	32

Care Instructions

WashCold, inside out. No bleach.

DryHang to dry or tumble low.

IronCool iron only. No high heat.

Chest — across armpit to armpit laid flat. Length — from highest shoulder point to bottom hem. Natural fabrics have a 1–2 cm tolerance.

100% Linen · All measurements in inches

Size	Chest	Length
48	20	26
50	21	27
52	22	28
54	23	28.5
56	24	29
58	25	29.5
60	26	30
62	27	30.5
64	28	31
66	29	31.5

Care Instructions

WashHand wash or cold gentle machine.

DryHang to dry in shade. Do not tumble dry.

IronWarm iron while fabric is damp.

Pro tipDo not wring or twist. Fabric softens with every wash.

Chest — across armpit to armpit laid flat. Length — from highest shoulder point to bottom hem. Linen may have a 1–2 cm tolerance.

100% Linen · All measurements in inches

Size	Chest	Length	Sleeve
48	20	26	24
50	21	27	24.5
52	22	28	25
54	23	28.5	25.5
56	24	29	26
58	25	29.5	26.5
60	26	30	27
62	27	30.5	27.5
64	28	31	28
66	29	31.5	28.5

Care Instructions

WashHand wash or cold gentle machine.

DryHang to dry in shade. Do not tumble dry.

IronWarm iron while fabric is damp.

Pro tipDo not wring or twist. Fabric softens with every wash.

Chest — across armpit to armpit laid flat. Sleeve — from shoulder seam to end of cuff. Length — from highest shoulder point to bottom hem. Linen may have a 1–2 cm tolerance.

100% Linen & 95% Linen Blend with Cotton · All measurements in inches

Size	Waist	Length
29	29	40
30	30	40.5
31	31	41
32	32	41.5
33	33	42
34	34	42.5
36	36	42.5
38	38	43
40	40	43
42	42	43
44	44	43.5
46	46	43.5

Care Instructions

WashHand wash or cold gentle machine.

DryHang to dry in shade. Do not tumble dry.

IronWarm iron while slightly damp.

AvoidDo not bleach or wring. Fabric softens with every wash.

Waist — across waist from one end to another. Length — from highest point of pant to bottom hem. Linen may have a 1–2 cm tolerance.